Terms of service
Overview
Welcome to Fellruh! The terms “we”, “us” and “our” refer to Fellruh. Fellruh operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the “Services”). Fellruh is powered by Shopify, which enables us to provide the Services to you.
The terms and conditions below, together with all policies referenced here (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.
Please read these Terms carefully, as they contain important information about your legal rights and cover matters such as warranty disclaimers and limitations of liability.
By visiting, using or interacting with our Services, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.
Section 1 — Access and account
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing the products and services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information. You represent that all information you provide in our stores is accurate, current and complete, and that you have all necessary rights to provide it.
You are solely responsible for the security of your account credentials and all activities in your account. You may not transfer, sell, assign or license your account to a third party.
Section 2 — Our products
We have made every effort to display our products and services accurately in our online stores. However, colors or the appearance of products may differ from what appears on your screen, depending on the type of device you use to access the store and its settings and configuration.
We do not warrant that the appearance or quality of products or services you purchase will meet your expectations or match images or representations in our online stores.
All product descriptions are subject to change at any time, without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products we offer to any person, geographic region or jurisdiction on a case-by-case basis.
Section 3 — Orders
When you place an order, you make an offer to purchase. Fellruh reserves the right to accept or reject your order for any reason at its discretion. Your order is accepted only when Fellruh confirms acceptance. We must receive and process your payment before your order can be accepted. Please check your order carefully before submitting it, as Fellruh may be unable to accommodate cancellation requests after acceptance. If we do not accept, change or cancel an order, we will attempt to notify you using the email address, billing address and/or telephone number provided with the order.
Returns or exchanges of your purchases are governed exclusively by our Refund Policy.
You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.
Section 4 — Prices and billing
Prices, discounts and promotions may change without notice. The price charged for a product or service is the price in effect when you place your order and will be stated in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, shipping, handling, customs charges or import duties.
Prices in our online stores may differ from prices in our physical stores or in online and other stores operated by third parties. We may occasionally offer promotions related to our Services that affect pricing and are governed by separate terms. If the terms of a promotion conflict with these Terms, the promotion's terms take precedence.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases in our stores. You agree to promptly update your account information and other details, including your email address and credit card numbers and expiration dates, so that we can complete transactions and contact you when necessary.
You represent and warrant that (i) the credit card information you provide is true, accurate and complete; (ii) you are duly authorized to use that credit card for the purchase; (iii) your credit card company will honor the charges you incur; and (iv) you will pay the charges you incur at the stated prices, including shipping and handling charges and any applicable taxes.
Section 5 — Shipping and delivery
We are not liable for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance or events beyond our control. Once we hand goods over to the shipping carrier, title and risk of loss pass to you.
Section 6 — Intellectual property
Our Services, including but not limited to all trademarks, brands, text, advertisements, images, graphics, product reviews, video and audio files, and their design, selection and arrangement, are owned by Fellruh, its affiliates or licensors and are protected by United States and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services solely for personal, noncommercial purposes. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit or create derivative works from any materials on the Services. Except as expressly provided here, nothing in these Terms grants, or may be construed as granting, a license or other rights under any patent, trademark, copyright or other intellectual property of Fellruh, Shopify or a third party. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted here are reserved by Fellruh.
Fellruh's names, logos, product and service names, designs and slogans are trademarks of Fellruh or its affiliates or licensors. You may not use them without Fellruh's prior written permission. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans on the Services are trademarks of their respective owners.
Section 7 — Optional tools
As part of the Services, you may receive access to customer tools offered by third parties. We do not monitor these tools and have no control or influence over them.
You acknowledge and agree that we provide access to these tools “as is” and “as available”, without warranties, representations or conditions of any kind and without endorsement. We have no liability for harm arising from or relating to the use of optional third-party tools.
Any use of optional tools offered through the website is entirely at your own risk and discretion. You should familiarize yourself with, and accept, the terms under which the relevant third-party tools are provided.
We may also offer new features through the Services in the future, including new tools and resources. Such features are also part of the Services and are subject to these Terms.
Section 8 — Third-party links
The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party features. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you access. If you leave the Services to access these materials or websites, you do so at your own risk.
We are not liable for harm related to your access to third-party websites or your purchase or use of products, services, resources or content on those websites. Please carefully review the third party's policies and procedures and make sure you understand them before making a transaction. Complaints, claims, concerns or questions about third-party products and services should be directed to the relevant third party.
Section 9 — Relationship with Shopify
Fellruh is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases you make in our store are directly with Fellruh. By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Fellruh, including any injury, damage or loss arising from purchases of products and services. You expressly release Shopify and its affiliates from all claims, damages and liabilities arising from or relating to your purchases and transactions with Fellruh.
Section 10 — Privacy Policy
All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.
Because Shopify hosts the Services, Shopify collects and processes personal information about your access to and use of the Services to provide and improve them for you. Information you submit to the Services is transmitted to and shared with Shopify and third parties that may be located in countries other than your country of residence, to provide services to you. Please see our Privacy Policy for more information about how we, Shopify and our partners use your personal information.
Section 11 — Feedback
If you send, upload, post, email or otherwise submit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display that Feedback in any media for any purpose, including commercial purposes. For example, we may use our rights under this license to operate, provide, evaluate, expand, improve and promote the Services and to fulfill our obligations and exercise our rights under these Terms.
You also represent that (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with submitting it; and (iii) your Feedback complies with these Terms. We are under no obligation to (1) maintain your Feedback in confidence; (2) compensate you for it; or (3) respond to it.
We may, but are not obligated to, monitor, edit or remove Feedback that we determine at our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or violates any party's intellectual property or these Terms.
You agree that your Feedback will not violate third-party rights, including copyright, trademark, privacy, personality or other personal or proprietary rights. You also agree that it will not contain defamatory or otherwise unlawful, abusive or obscene statements, or computer viruses or other malware that could affect the operation of the Services or a related website. You may not use a false email address, impersonate another person or otherwise mislead us or third parties about the origin of Feedback. You are solely responsible for the Feedback you provide and its accuracy. We assume no responsibility or liability for Feedback posted by you or a third party.
Section 12 — Errors, inaccuracies and omissions
Occasionally, information on or in the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times or availability. We reserve the right to correct errors, inaccuracies or omissions, change or update information, or cancel orders if information is inaccurate at any time and without prior notice, including after you have submitted an order.
Section 13 — Prohibited uses
You may use the Services only for lawful purposes. You may not directly or indirectly access or use the Services: (a) for unlawful or malicious purposes; (b) to violate international, federal, provincial or state regulations, rules, laws or local ordinances; (c) to infringe or violate our intellectual property rights or those of others; (d) to harass, abuse, insult, harm, defame, disparage or intimidate our employees or other people; (e) to submit false or misleading information; (f) to send, knowingly receive, upload, download, use or reuse material that does not comply with these Terms; (g) to send or arrange the sending of advertising or promotional material, including junk mail, chain letters, spam or similar unsolicited messages; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in conduct that restricts or interferes with others' use or enjoyment of the Services, or that we believe could harm Fellruh, Shopify or users of the Services, or expose them to liability.
You also agree not to: (a) upload or transmit viruses or other malicious code that is, or could be, used to affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell or otherwise exploit portions of the Services; (c) collect or track others' personal information; (d) abuse the Services through spam, phishing, pharming or pretexting; (e) use robots, spiders, scraping tools, data collection or extraction tools, automated devices or processes, AI tools (such as agentic AI), or automated or manual means to access the Services; or (f) interfere with, bypass or manipulate security or authorization features, robot exclusion headers or other measures we use to restrict access to the Services. We reserve the right to suspend, deactivate or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.
Section 14 — Agents
14.1 This section (“Agent Terms”) applies if you use, permit, enable or cause an Agent to access, use or interact with Services. “Agent” means any software or service acting autonomously or semi-autonomously on behalf of, or at the direction of, a person or entity, which may run on behalf of, or using the device of, a person without direct supervision.
14.2 No Agent may access, use or interact with the Services unless it identifies itself at all times and acts in strict compliance with Section 14.4 below. No Agent may access, use or interact with Services if we have asked it to stop accessing, using or interacting with a Service.
14.3 We may restrict, including through technical measures, whether and how an Agent accesses, uses or interacts with the Services.
14.4 Agents: (i) must indicate in all HTTP/HTTPS requests that the request originates from an Agent and disclose the Agent's name by including “Agent/[Agent name]” in the request's User-Agent string; (ii) must not conceal or disguise that access, use or interaction originates from an Agent, including by (a) imitating human behavior or interaction patterns, or (b) completing or bypassing CAPTCHAs or measures designed to distinguish computer use from human use; (iii) must respond truthfully to questions or requests designed to determine whether interactions originate from a human or a computer; and (iv) must not bypass or otherwise avoid measures intended to prevent, restrict, modify or control whether and how Agents access, use or interact with Shopify Consumer Services.
Section 15 — Termination
We may terminate this agreement or your access to the Services, or any part of them, at our sole discretion at any time without notice. You remain liable for all amounts due up to and including the termination date.
The following sections survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and all other provisions that by their nature should survive termination.
Section 16 — Disclaimer of warranties
Information provided on or through the Services is for general information purposes only. We do not warrant its accuracy, completeness or usefulness. Any reliance on it is solely at your own risk. We disclaim liability and responsibility arising from reliance on such materials by you, other visitors to the Services or third parties who become aware of their content.
UNLESS EXPRESSLY STATED BY Fellruh, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS RESTRICT OR PROHIBIT THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
Section 17 — Limitation of liability
TO THE FULL EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Fellruh, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, REVENUE, SAVINGS, DATA, REPLACEMENT COSTS OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THEM, OR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR A PRODUCT. THIS INCLUDES ERRORS OR OMISSIONS IN CONTENT, OR LOSS OR DAMAGE OF ANY KIND ARISING FROM USE OF THE SERVICES OR CONTENT (OR PRODUCTS) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Section 18 — Indemnification
You agree to indemnify, defend and hold harmless Fellruh, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to third parties because of or relating to (1) your breach of these Terms or documents incorporated by reference; (2) your violation of applicable law or third-party rights; or (3) your access to and use of the Services.
We will notify you of an indemnifiable claim, provided that a delay in notification will not relieve you of your obligations unless it materially prejudices you. We may control the defense and settlement of such a claim at your expense, including choice of counsel, but will not settle a claim requiring nonmonetary obligations from you without your consent, which may not be unreasonably withheld. You will cooperate in defending indemnified claims, including by providing relevant documents.
Section 19 — Severability
If a provision of these Terms is determined to be unlawful, invalid or unenforceable, it will nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be considered severed from these Terms. That determination will not affect the validity and enforceability of the remaining provisions.
Section 20 — Waiver; entire agreement
Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of it.
These Terms, together with policies or operating rules we publish on this website or relating to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede prior or contemporaneous agreements, communications and proposals between you and us, whether oral or written, including previous versions of these Terms.
Ambiguities in interpreting these Terms shall not be construed against the party that drafted them.
Section 21 — Assignment
You may not delegate, assign or transfer this agreement or your rights and obligations under these Terms without our prior written consent; any such attempt is void. We may assign, transfer or delegate these Terms and our rights and obligations without your consent or notice to you.
Section 22 — Governing law
These Terms and any separate agreements under which we provide Services to you are subject to the jurisdiction of, and shall be construed in accordance with, the federal and state or territorial courts where Fellruh is established. You and Fellruh agree to the venue and personal jurisdiction of those courts.
Section 23 — Headings
Headings in this agreement are included for convenience only and do not limit or otherwise affect these Terms.
Section 24 — Changes to the Terms of Service
You can review the most current version of the Terms at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes on our website. You are responsible for checking our website periodically for changes. We will notify you of material changes in accordance with applicable law, and those changes will take effect on the date stated in the notice. Continuing to use or access the Services after changes to these Terms are posted constitutes your acceptance of those changes.
Section 25 — Contact information
Questions about these Terms should be sent to gregorbiadmed@gmail.com.
Fellruh
Email: gregorbiadmed@gmail.com
Phone: +47 90247911